這是使用二次的 LAMY CP-1 筆桿尾蓋脫落,送修之後的情況!

或許用個三秒膠黏上就好,問題是台灣的維修根本沒做任何簡

單的動作,而且還等數個月,基本上我是要看看台灣代理商的

服務態度,再進一步考慮要買LAMY的其他鋼筆....

cp-1.jpg  ---

果然問題從德國到香港,再從香港到台灣,接著看台灣怎樣

接招了!

11/5/28 (六),perrywong <perrywong@126.com> 寫道:


寄件者: perrywong <perrywong@126.com>
主旨: Re:FW: Re: Query on Repairs ...
收件者: "********" <********@yahoo.com.tw>
日期: 2011年5月28日,六,上午10:11

Dear Mr ****,
 
You might simply get in repaired in Taiwan and ask your Taiwanese agent ( angela@p-heng.com ) where to hand over it.
 
Best regards,
perry

At 2011-05-27 23:25:12, <********@yahoo.com.tw> wrote:
Dear Mr. Wang:
 
I  got the reply from Lamy company,they ask me to contact with you for my CP-1 to get the answer of repairing  and question solutions!
 
The picture I send is my  CP-1,I  use it  just for my collection fun of fountain pen, but ,at the 2nd time,it is out of work at the end of the barrel,it caught with the cap,as everyone knows,when writing the fountain pen, put the cap on the end is a practice for conveniece,but the Taiwan Lamy custom service did not try any efforts to avoid that end parts drop from the barrel again! just take it down and send back to me ,then told me not to put the cap again,it will happened again!
 
Please tell me what should I do now?
 
Best Regards
 
Shih
 
 
   

--- 11/5/27 (五),customer@lamy.de <customer@lamy.de> 寫道:

寄件者: customer@lamy.de <customer@lamy.de>
主旨: Re: Query on Repairs ...
收件者:
********@yahoo.com.tw
日期: 2011年5月27日,五,下午7:04

Dear Mr. Shih:

 

Thank you very much for your friendly inquiry.

We appreciate the effort you have taken to details your concern.

 

We sincerely apologize for any inconvenience you have experienced with our product.

 

Please be so kind as to consult with the responsible LAMY distributor and specialist in your region: 

 

Energetic Asia Ltd.

Flat C, 6/F, 20 Wang Hoi Road

Kowloon Bay 

Hong Kong 

Fax: 00852 25376666

Tel. 00852 2537 8888

Email:

Perry Wong

 

They would be happy to be of further assistance to you.

 

Best regards,
C. Josef Lamy GmbH
Grenzhöfer Weg 32 · 69123 Heidelberg
Postadresse: 69111 Heidelberg

Telefon:  +49 6221-843 0
Fax:      +49 6221-843 132
Internet:
http://www.lamy.com
E-Mail:   customer@lamy.de

--------------------------------------------------------------------------------
Geschäftsführer: Bernhard M. Rösner · Registergericht: Mannheim HRB 330194 · USt-IdNr.De143448189

Diese E-Mail einschließlich ihrer Anhänge ist vertraulich und kann rechtlich geschützte Informationen enthalten. Wenn Sie nicht der richtige Adressat sind, informieren Sie bitte sofort den Absender und löschen Sie diese E-mail sowie gegebenenfalls existierende Kopien. Dritten ist das Lesen, Verteilen oder Weiterleiten dieser E-Mail sowie jedwedes Vertrauen auf deren Inhalt untersagt. Vielen Dank.

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-----********@yahoo.com.tw wrote: -----

To: From:********@yahoo.com.tw
Date: 25.05.2011 17:07
Subject: Query on Repairs ...

Betreff: b2c_repairs_eng
----------------------------------------------

Dear Sir:
I live in Taiwan,and I bought a CP-1 black several months ago,it is my first LAMY,but,when I try to write it to feel the feeling of a LAMY fountain fen,and put the cap on the top of the barrel, but, when I did not writing and want to take down the cap from the end  of barrel,the cap caught the end-cap of the barrel down,and I sent it back to Taiwan Lamy for more than 2 months,then I took it back several days ago,but, the question still there,although the end-cap of the barrel had taken down,and the service center told me not to try to put the cap on the end-cap on the barrel,because the same question will happened again!  this is first time I ever heard about the kind of answer,if I want to take the end-cap down, it is simple for me, I do not need to waste several months waiting the repairment after I bought my pen for a week,I just want to have a traditional practice of writng fountain pen, put the cap on the end of barrel! that s all!if you wish, I can send  the picture to you!
Thanks!

Absender:
----------------------------------------------
Anrede: Herr
Vorname: ****

Nachname: Shih
Straße: **. ******street
PLZ, Ort: ***** ***** city
Land: Taiwan, ******
Telefon: 886-**1-3****9
Telefax:
E-Mail:
********@yahoo.com.tw

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